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Travel Companion Safety Policy

Practical guidance for meeting and traveling with people you find on Onyatrips.

Last updated: 8 August 2026

Effective Date: 8 August 2026
Last Updated: 23 August 2026

This Policy provides practical safety guidance for meeting and traveling with people you connect with through Onyatrips. It should be read together with our Terms and Conditions, which govern the legal relationship between you and Onyatrips, including the assumption of risk, disclaimers, and limitation of liability that apply to companion and group features.

1. Purpose

Onyatrips helps you find people to travel with — other Users looking for a companion, a group to join, or a trip to organize together. That is genuinely useful, and it also means Onyatrips sits at the center of a category of real-world risk that most apps don't: meeting strangers, traveling with them, sometimes sharing a room, a vehicle, or a budget. This Policy explains what we actually do and don't do to manage that risk, and gives you practical, specific guidance for protecting yourself.

2. Scope

This Policy applies to any connection, group, or conversation formed through Onyatrips that leads to — or could lead to — an in-person meeting, shared travel, shared accommodation, shared transport, or a financial arrangement between Users. It complements the Community Guidelines, which cover platform conduct more broadly, and the Privacy Policy, which covers how we handle your data.

3. Onyatrips' Role — and What We Do Not Guarantee

Onyatrips is a discovery and introduction platform. We are not a party to, and do not supervise, any trip, meeting, or arrangement between Users. We do not act as a travel agent, tour operator, chaperone, escort, background-check provider, dating service, or financial intermediary. Read this section carefully — it describes the actual boundaries of what we do, so you can calibrate how much to rely on us.

Specifically, Onyatrips does not guarantee:

  • Identity — that a User is who their profile says they are.
  • Character or intentions — that a User is honest, well-intentioned, or safe to be around.
  • Legality — that a User's conduct, on or off the Platform, is lawful.
  • Health or fitness for travel — including medical fitness, contagious illness status, or substance use.
  • Financial reliability — that a User will honor a cost-split, repay a loan, or pay their share of a booking.
  • Physical safety — during any offline meeting, shared trip, shared accommodation, or shared transport arranged through the Platform.

This is not a list of hypothetical risks. It reflects the actual current state of the product: verification today consists only of confirming that you control an email address (personal, and optionally an institutional/professional one) or that you signed in through a verified Google account. We do not perform government-ID verification, background checks, or any check on criminal history, and we have no current plans that change this in the near term. Any "verified" indicator you see on a profile means only that the associated email was confirmed — nothing more. Treat it accordingly.

4. Meeting Someone From Onyatrips

Meeting a stranger — even one you've messaged for weeks — carries real risk. Most interactions on almost every platform like this are perfectly fine. Some are not, and there is no reliable way to tell in advance which is which from a profile and a chat history alone. The guidance below is standard practice across companion, dating, and social-travel platforms, adapted for a travel context.

4.1 Before you meet

  • Video call before meeting in person, if you haven't already. It's a simple check against a fake or stolen-photo profile.
  • Do your own research. Search their name, look for a consistent presence online, and be alert if their story doesn't add up or changes over time.
  • Tell a trusted contact your plans: who you're meeting, where, and when you expect to check in. Share your live location with that person if your phone supports it, for the duration of the meeting.
  • Meet in a public place first, even if you've already agreed to travel together — a café or public spot, not a private residence, isolated location, or your own home.
  • Arrange your own transport to and from the first meeting. Don't rely on the other person to pick you up or drop you off before you've built real trust.

4.2 Red flags worth taking seriously

  • Asks for money, a loan, or your financial/banking details early in the conversation.
  • Repeatedly avoids a video call or in-person meeting while pushing to move communication off the Platform.
  • Pressures you to travel, share accommodation, or make a booking decision faster than feels comfortable.
  • Their story about identity, job, or travel plans is inconsistent or doesn't hold up to basic scrutiny.
  • Asks for compromising photos, or escalates sexually in a way that feels coercive.

If you notice these patterns, slow down, trust your judgment, and consider stopping the interaction. See Section 12 on reporting.

5. Groups and Shared Trips

Group trips add coordination but not automatic safety — a group of strangers is still a group of strangers.

  • Vet a group the same way you'd vet an individual: check the organizer's profile, ask questions in advance, and be cautious of groups with vague itineraries or last-minute changes to plans, costs, or participants.
  • Confirm the actual cost breakdown and who is responsible for bookings before committing money.
  • If a trip changes materially after you've committed (different people, different destination, different cost), you're not obligated to continue.

6. Accommodation and Transport Sharing

Sharing a hotel room, homestay, or vehicle with someone you met through Onyatrips is one of the highest-risk decisions you can make on this Platform, because it removes the ability to simply leave if something feels wrong.

  • Where possible, arrange your own room, or at minimum know the exact accommodation details, address, and booking name in advance — and share them with your trusted contact.
  • Don't agree to a "surprise" or undisclosed accommodation arrangement.
  • For shared transport, prefer routes and vehicles you can verify (registered taxis, known transport operators) over a stranger's private vehicle for a first trip together.
  • Keep independent means of transport and communication (charged phone, some cash, a way to leave) at all times during shared travel.

7. Money, Cost-Splitting, and Financial Scams

Onyatrips does not currently offer a cost-splitting or expense-tracking tool. If one is introduced in future, it would be for tracking who owes what among people who have already agreed to travel together only — not a payment, escrow, or guarantee system. No money would move through Onyatrips as part of such a tool; any transfer happens directly between Users, at their own risk.

  • Never send money, share banking details, or lend money to someone you haven't met in person and don't genuinely trust — this is the single most common vector for romance and companion-platform scams.
  • Be especially cautious of anyone asking for money to cover an "emergency," a visa or travel document fee, or a shared booking they claim to have already paid for.
  • Paid booking through Onyatrips is available today for group-trip seats and bookable Place slots, via our integrated Razorpay payment gateway (see the Refund and Cancellation Policy) — prefer this Platform booking flow over sending money directly to another User whenever what you're paying for is something the Platform can book directly (a seat on a group trip, or a bookable Place). Other travel-related costs (shared meals, local transport once you're together, and similar arrangements the Platform doesn't book) still involve peer-to-peer payment, so remain cautious about sending money directly to someone you haven't met in person and don't genuinely trust — this remains exactly the kind of arrangement scammers exploit.
  • If something looks like a scam, it probably is — stop the conversation, do not send money, and report it (see Section 12).

8. Guidance for Specific Groups

We're naming these explicitly because the baseline risks above land differently depending on who you are — not because any group is treated differently by our systems.

8.1 Women travelers

Consider sharing your live location with a trusted contact for the full duration of any offline meeting or trip, not just the first meeting. Trust your instincts if a situation feels wrong, even if you can't articulate exactly why — you are not obligated to continue an interaction or trip that doesn't feel right, regardless of prior plans or money already spent.

8.2 LGBTQ+ travelers

Be mindful that local laws and social attitudes toward LGBTQ+ people vary significantly by destination, including within India and internationally. Research the legal and social context of your destination before disclosing personal details that could put you at risk there, and take the same in-person meeting precautions as anyone else, with particular attention to meeting in genuinely public, safe locations first.

8.3 Solo travelers

You carry the full weight of the precautions in this Policy without a companion to share risk assessment with. Lean more heavily on trusted-contact check-ins, and be more conservative about accommodation- and transport-sharing decisions with someone you've just met.

8.4 First-time users of companion/group features

Start with lower-commitment interactions (a public meetup, a short group activity) before agreeing to multi-day shared travel or accommodation with someone new.

9. Late-Night and Remote-Location Travel

Meeting for the first time, or traveling to remote or poorly-connected locations with someone you met on the Platform, removes safety margins — slower emergency response, less connectivity, fewer people around. Where possible, save first meetings and early trip legs for daytime, well-connected, populated locations.

10. Health, Medical Conditions, and Accessibility

Onyatrips does not screen Users for health conditions, and travel companions are not required to disclose medical information to each other or to us. If you have a medical condition, medication needs, or an accessibility requirement, communicate it directly with your travel companions and organizer, carry your own supplies and documentation, and do not assume a companion or group is equipped to support a medical need unless they have explicitly agreed to.

We do not currently offer, and do not endorse, any specific travel insurance product. We strongly recommend arranging your own travel insurance for any trip, particularly one involving people you met through the Platform.

11. Emergencies

If you are in immediate danger, contact local emergency services first — police, medical emergency services, or the equivalent in your location. Do not wait to hear back from Onyatrips.

  • In India, dial 112 for a unified emergency response, or the relevant state helpline.
  • If you are traveling internationally and need consular assistance, contact your country's embassy or consulate in that location.

Onyatrips does not provide emergency response, rescue, security, or medical services, and cannot be relied upon during an in-progress emergency.

12. Reporting and What Happens Next

Being direct about current capability: as described in the Community Guidelines, Onyatrips does not yet have a dedicated in-app report/block button. Today, report a safety concern through the in-app feedback form's "safety & trust" category, or by emailing legal@onyatrips.com. We review these manually — there is currently no automated triage or guaranteed response time. This is a known gap, and building faster, dedicated safety-reporting tooling is a priority for us.

When you report a safety concern, it helps us if you can preserve evidence: screenshots of concerning messages, the other User's profile, and any details of a planned or completed meeting. Do not delete the conversation before reporting if you can avoid it.

Depending on what you report, we may warn, restrict, suspend, or permanently remove the other User's account, consistent with the enforcement framework in the Community Guidelines. Reporting to us is not a substitute for reporting a crime to the police, and we encourage you to do both where a crime may have occurred.

13. Minors

Onyatrips is intended for Users 18 and older, and travel companion and group features are not intended to facilitate any interaction involving a minor. If you believe a minor is using the Platform, or that a User is attempting to arrange contact with a minor, report it immediately through the channels in Section 12 — this category is treated as an emergency-priority report and, where it involves apparent child sexual exploitation, will be reported to the National Center for Missing & Exploited Children (NCMEC) and/or Indian law-enforcement authorities.

Our backend currently allows a profile age as low as 13 in some validation logic, with no verified date-of-birth or age-gating at registration. This is inconsistent with the 18+ policy stated here, and correcting it is a critical priority for us; until it is corrected, this Policy's minors provisions describe our intended and contractual position, not a technically enforced one. See the Child Safety Policy for the full disclosure.

14. Cooperation With Law Enforcement

Where required or permitted by applicable law, or where we reasonably believe it necessary to prevent harm, we preserve relevant records and cooperate with law-enforcement, regulatory, and judicial authorities investigating an incident connected to the Platform, consistent with our Privacy Policy and the Terms and Conditions.

15. What This Policy Does Not Do

This Policy is guidance, not a guarantee. Following every recommendation here reduces risk; it does not eliminate it, and Onyatrips cannot promise a specific safety outcome for any interaction, meeting, or trip arranged through the Platform. The legal terms governing assumption of risk, disclaimers, and limitation of liability are set out fully in the "Companion Matching & Community Terms" module of the Terms and Conditions, which you agree to by using the Platform.

16. Future Safety Tools

We recognize this Policy currently describes a product with meaningful safety-tooling gaps (no in-app report/block, no ID verification, no automated chat moderation). We intend to invest in closing these over time. This Policy will be updated as those tools ship, and we will not describe a capability here before it actually exists in the product.

17. Changes to This Policy

We may update this Policy as our safety tooling, product features, and understanding of risk evolve. Material changes will be reflected in an updated "Last Updated" date above.

18. Contact Us

  • Email: legal@onyatrips.com
  • Company: Onyatrips Tech Private Limited
  • Emergency: Contact local emergency services directly — do not wait for a response from Onyatrips.